Privacy Policy
Last Updated: August 2026
Cuso Cuts, LLC (“we,” “us,” or “our”), doing business as One Cut Glass, operates www.onecutglass.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our Site or providing us your information, you agree to this Policy.
Information We Collect
We collect information you give us directly and information collected automatically when you use our Site:
Contact and identity information you provide: Name, phone number, email address, service/mailing address — for example when you request a quote, book service, or contact us.
Service and transaction information: Details about the glass/glazing products and services you request, quotes, invoices, and payment status (payment card details are handled by our payment processor, not
stored by us).
Communications: Messages, emails, and text messages you exchange with us.
Automatically collected data: Basic technical information such as device/browser type and pages viewed, collected through standard website tools and cookies to keep the Site working and improve it.
Information You Provide
When you request a quote or contact us through our website, we collect:
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Name
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Email address
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Phone number
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Project details you include in your message
Information Collected Automatically
When you visit our Site, we automatically collect certain information through cookies and similar technologies:
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Browser type and version
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Pages visited and time spent on pages
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Referring website
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General location (city/region, not precise location)
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Device type
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We use Google Analytics to understand how visitors use our Site. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can learn more about Google Analytics and opt out at https://tools.google.com/dlpage/gaoptout.
Cookies
Cookies are small files stored on your device. We use cookies to:
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Understand how you use our Site
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Improve your experience
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Analyze Site traffic
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Most browsers allow you to control cookies through settings. Disabling cookies may affect some Site functionality.
How We Use Your Information
We use your information to:
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Provide quotes, schedule and perform services, and manage your account and orders.
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Communicate with you about appointments, service updates, invoices, and support requests — by phone, email, and text message where you have opted in.
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Request feedback or online reviews (including Google reviews) from customers who have opted in to receive such messages.
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Operate, maintain, and improve our Site and business, and keep records.
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Comply with legal obligations and enforce our Terms & Conditions.
How We Protect Your Information
We take reasonable measures to protect the information you provide. However, no internet transmission is completely secure. We cannot guarantee the security of information transmitted through our Site.
Your Choices
You may:
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Choose not to provide personal information (though this may limit our ability to respond to your inquiry)
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Opt out of Google Analytics using the browser add-on
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Adjust cookie settings in your browser
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Contact us to request deletion of your information
SMS/Text Messaging And Your Consent
When you provide your mobile number and opt in, we may send you text messages such as appointment and service updates, invoice/receipt notices, and if you have agreed requests to leave a review. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and get help by replying HELP or contacting us at (251) 967-1171 / onecutglass@gmail.com. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories of information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Share Information
We do not sell your personal information. We share information only as needed to run our business, for example with:
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Service providers who work on our behalf such as our customer-management/CRM system, scheduling and invoicing tools, our SMS provider, and payment processors — under agreements that limit their use of your information to providing services to us.
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Legal and safety purposes when required by law, to respond to lawful requests, or to protect our rights, customers, or others.
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Business transfers in connection with a merger, acquisition, or sale of assets, subject to this Policy.
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As stated above, text messaging opt-in data and consent are never shared with any third parties, and mobile information is never shared for marketing or promotional purposes.
Data Rentention
We keep personal information for as long as needed to provide our services, maintain business and tax records, and comply with legal obligations, then delete or de-identify it.
Your Choice and Rights
You may update your information or ask us to correct or delete it by contacting us at onecutglass@gmail.com. You can opt out of marketing emails using the unsubscribe link, and opt out of texts by replying STOP. Depending on where you live, you may have additional rights under state privacy laws; contact us and we will respond as required by applicable law.
Security
We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children's Privacy
Our Site and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Policy from time to time. The “Effective date” above shows when it was last revised, and material changes will be posted on this page.
Contact Us
Questions about these Privacy Policy:
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One Cut Glass
2905 S Pine St Foley, AL 36535
Phone: 251-967-1171
Email: onecutglass@gmail.com